warranto.
Meridian Marine warranty portalExample

$4,182

reimbursed · claim WC-91804

Approved by

Meridian Marine

Days to payment

9

Pre-auth14 Mar
Filed21 Mar
Approved26 Mar
Credit posted30 Mar

From the customer’s call
to the warranty payment.

warranto.

Three agents. One answers the coverage question, one writes up the claim, one files it to the warranty provider and tracks it to reimbursement.

One desk.
Three agents.
Every claim handled.

Each agent does one job end to end — from the first coverage question to the credit landing in your account. No half-built automations, no black boxes.

A boat owner sitting in the cockpit of a moored boat in a marina, phone held to their ear, the harbour soft in the overcast background.

Voice · Chat · Email · 24/7

Warranty FAQ & AI Receptionist

The chartplotter died after a lightning storm. Is that covered?

Electronics damaged by a storm aren't covered under the factory warranty — but your extended service contract does cover it. I can open a claim.

Answers coverage questions the moment an owner asks — what the warranty covers, what it doesn't, and what happens next.

From $199 per desk, per month

See the demo
A smartphone held in the foreground with a marina dock and hull blurred behind it.

Conversational · DMS sync

Warranty Intake

Tech notes say raw-water pump failure at 340 hours. Adding the impeller kit and 1.8 hours labour.

Add the gasket set too.

Added. Flat-rate for op 32-140 is 1.8 hours — matches the labour guide, so it should clear without a query.

Turns the customer's description and the technician's notes into a clean repair order — parts, labour operations and hours, ready to file.

From $399 per desk, per month

See the demo
A weathered hand holding a broken bronze marine engine part in a boatyard

Auto-fill · Payment tracking

Warranty Submission

Pre-auth approved. Filing claim WC-91804 to Meridian Marine.

What if they short-pay the labour?

I appeal with the labour guide reference attached. Last month that recovered $2,140 across four claims.

Files the claim into the warranty provider's own portal, chases the pre-authorisation, and tracks it to the credit landing in your account.

From $799 per desk, per month

See the demo

Show your work.

Identifies the owner and the boat they're calling about, answers from your warranty terms and the service contract, and cites what it's quoting — on phone, chat and email, around the clock. It escalates only when a question genuinely needs judgment, and hands over with the transcript attached.

warranto.ai/desk/calls

Live call

  1. FAQ AgentWarranto service desk — how can I help?
  2. CallerIt's Dana Reyes, hull 1067432. The chartplotter's dead.
  3. FAQ AgentI have the boat — a 2024 model, in warranty until March. What happened?
  4. CallerWe had a lightning storm at the slip last week.
  5. FAQ AgentStorm damage to electronics isn't covered by the factory warranty. Your extended service contract does cover it, with a $250 deductible.
  6. CallerSo what happens now?
  7. FAQ AgentI'll open a claim and book you in. Bring the boat to the Naples service centre and we'll handle the provider side.
  • Owner identified: Reyes, Dana · hull 1067432 · 2 open jobs
  • Coverage checked: factory warranty to 14 Mar · ESC active
  • Terms cited: factory schedule §4.2 · ESC electronics rider
  • ✓ claim opened · service appointment booked · owner emailed

Live · last 30 days

Voice 41 · Chat 38 · Email 21

0

Questions answered

+12% · 42 today

0

Repair orders written

+9% · 11 today

0

Claims filed

+14% · 10 today

0%

Filed without a request for information

+3%

Guardrails you can point to.

See the agents ›

Authority

Every action shows its warrant

Every term quoted, hour claimed and credit received is traceable to the repair order it came from. Review before it files, or let it run.

Integration

No rip-and-replace

It works alongside the DMS and provider portals you already have. No migration project, no API waiting list.

Coverage

Every provider your dealers file to

If your team can file it by hand, this agent can file it. Unlimited manufacturer and administrator portal connections.

Validation

Nothing files incomplete

It checks the repair order against the labour guide and the provider's required fields first, and chases what's missing rather than filing something that comes back denied.

Escalation

Handover with a reason

When a claim needs a judgment call, it stops and hands over with the repair order, the provider's response and what it already tried.

Continuity

Built to grow beyond marine

Any dealer network that files warranty claims to a manufacturer runs the same three agents.

What's next

Built to grow beyond marine.

Warranto starts in marine. Any dealer network that files warranty claims to a manufacturer runs the same three agents — answer, write up, file. Target dates, not commitments.

Placeholder image pending a powersports dealership photograph

Powersports

In development

The same three agents across motorcycle, ATV and personal watercraft dealer networks.

OEM claimsSame workflow
Placeholder image pending an RV lot photograph

RV & trailer

In development

Warranty claims for RV dealers, with the same labour-guide validation and provider filing.

Labour guidesProvider portals
A yellow excavator strapped to a flatbed trailer

Heavy equipment

In development

Agricultural and construction equipment dealers filing to manufacturer warranty programmes.

Fleet accountsHigh claim values

See Warranto on your desk.

20 minutes. We'll run all three agents against a real claim from your service department.

Book a demo

Confirmation

  • Filed 14:02 · Meridian Marine portal
  • Acknowledged 14:04 · claim WC-91804
  • Approved 14:06 · $4,182 authorised
  • Written back 14:06 · repair order updated in the DMS

Claim #WC-91804 · logged to the repair order

Clear pricing. Per agent.

Start with one agent. Add the rest when you're ready. Every plan is per desk, billed monthly — usage above the included volume is billed per interaction.

Warranty FAQ & AI Receptionist

Coverage answers on every channel, day or night.

$199

per desk, per month


500 conversations

per month, included

  • Voice, chat and email in one agent
  • Escalation routing with the transcript attached
  • calls and emails are stacking up faster than the service desk clears them
  • coverage questions eat the day your writers should be booking work in
  • you need cover outside business hours

Warranty Intake

Conversational write-up, structured into your DMS.

$399

per desk, per month


250 repair orders

per month, included

  • DMS sync — Lightspeed, DockMaster, Boatyard and more
  • Validation against the labour guide and the provider's required fields
  • write-ups still live in a spreadsheet or a PDF attachment
  • data-entry errors send claims back for more information
  • you want the same clean repair order every time

Warranty Submission

Keyed into your warranty provider's own portal.

$799

per desk, per month


150 claims

per month, included

  • Unlimited manufacturer and administrator portal connections
  • Payment tracking and credit confirmation written back to your DMS
  • your team re-keys the same data into provider portals
  • pre-authorisations expire before anyone chases them
  • you want proof that every claim was paid, and appealed when it wasn't
Most popular

The Full Desk

$1,397 à la carte

$999

per month

Save $398 per month

  • Warranty FAQ & AI Receptionist
  • Warranty Intake
  • Warranty Submission

One pipeline: a question becomes a repair order, a repair order becomes a paid claim.

Get the Full Desk

Add-ons

All prices in USD, plus tax. Need more volume, multiple locations, or a dedicated integration? Talk to us about enterprise pricing.

Book a demo.

20 minutes. We'll run all three agents against a real claim from your service department.